Winbos believes that entertainment only holds value when it does not become a burden. We provide a range of tools and resources to help you play responsibly — because your well-being matters more than any win.
Online gaming is meant to be an enjoyable form of entertainment — a way to relax and make the most of your leisure time. At winbos, we understand that for a small number of players, this activity can become more than just entertainment if not managed wisely.
That is why, from the very first day Winbos was founded in 2018, we have built responsible gaming features directly into the core of our platform — not as add-ons buried in a menu, but as part of the playing experience you enjoy every day.
If you are a player who plays for fun, these tools help you stay in control. If you or someone you know feels that gaming is starting to affect daily life, this page is the right starting point for getting help.
Not everyone notices when their gaming habits start to change. Here are some signs to watch out for:
You find yourself playing with money meant for daily essentials such as bills, food or rent.
You keep playing to try to win back money you have lost, even after deciding to stop.
You feel time passes too quickly while playing and often end up playing longer than planned.
You feel restless, irritable or stressed when not playing, or when forced to stop.
You hide how often or how much you spend on playing from family or friends.
Your work, family or social responsibilities are starting to suffer because too much time is being spent on playing.
If you identify two or more of the signs above in yourself, consider using Winbos's responsible gaming tools or speaking with a professional. Acknowledging the problem is the most courageous first step.
Answer these questions honestly. Your answers can help you understand your relationship with gaming:
This questionnaire is a personal guide only. If your answers indicate a concern, use the control tools in your winbos account or contact our support team for further assistance.
All winbos responsible gaming tools are accessible directly through your account settings. The process is straightforward and takes effect immediately:
Access your account via the Winbos website or mobile app, available on iOS and Android.
Click on your profile avatar in the top right corner, then select "Account Settings" from the menu that appears.
You will find a dedicated section containing all control tools — deposit limits, loss limits, session limits, self-break and self-exclusion.
Choose the type of limit you want, enter the amount or duration, and confirm. Limits take effect immediately and cannot be reduced without a 24-hour waiting period.
If you need help accessing or using any of these tools, the Winbos 24/7 support team is ready to guide you through every step via live chat.
Set the maximum deposit amount per day
Control your total deposits over a full week
Game stops automatically when the loss limit is reached
Set how long you can play in a single session
24-hour, 7-day, 30-day or custom break options
Lock access entirely for up to 5 years or permanently
Winbos will never contact you with the intention of encouraging you to continue playing once you have activated any responsible gaming tool. Your decision is final and we respect it fully.
We built these features not because we were required to — but because we believe players who play responsibly are happier players who stay with us longer.
Set your own daily, weekly, or monthly limits. Limits take effect immediately, and to increase a limit, a 24-hour waiting period is automatically applied as an additional layer of protection.
The winbos platform automatically sends reminders when you have played beyond the duration you set. These notifications can be customised to your preference in your account settings.
Just one click to activate a break from the platform. Choose a 24-hour, 3-day, 7-day, 30-day period or set your own custom duration. All game access will be blocked immediately.
For more serious cases, winbos offers self-exclusion from 6 months up to 5 years, or a permanent option. During this period, your account will be fully blocked, including all marketing communication channels.
Review your complete deposit, gaming, and loss history at any time through your winbos account statement. Full transparency helps you make a more accurate assessment of your gaming patterns.
Winbos applies strict age verification during registration and the KYC process. No account can be opened without confirmation that the user is at least 18 years old — this cannot be bypassed.