Comprehensive Protection

Six Layers Privacy Protection Winbos

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End-to-End Encryption

All data transmitted between your device and Winbos servers is protected by 256-bit SSL encryption — the same technology used by leading banks in Malaysia.

🚫

No Data Sales

Your personal data has never been and will never be sold to third parties for any marketing or commercial purpose. This is a core, non-negotiable principle at Winbos.

🎛️

Control Is in Your Hands

Through your winbos account settings, you have full control over your data — view what we store, update your information, or request data deletion at any time.

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Secure Data Storage

Your data is stored in physically and digitally secured data centres, with access strictly limited to personnel who require it on a need-to-know basis.

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Regular Privacy Audits

Our data protection practices are independently audited every year to ensure ongoing compliance with the latest standards and international data protection requirements.

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Data Breach Notification

In the event of a security incident involving your data, Winbos is committed to notifying you within 72 hours via your registered email, without delay.

1

Introduction & Scope of This Policy

Winbos (hereinafter referred to as "we", "Winbos" or "the Platform") respects the privacy of every individual who interacts with our platform. This Privacy Policy explains our practices regarding the collection, use, storage, and protection of your personal data when you use the winbos.pro website and the Winbos mobile app.

This Policy applies to all Winbos platform users, including casual visitors, registered account holders and active members. By using the Winbos platform, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read together with Terms and Conditions Winbos for a comprehensive understanding of the service relationship between you and our platform.

2

Personal Data We Collect

Winbos only collects data that is strictly necessary to provide you with a quality and secure service. Below is a summary of the types of data we collect and the purposes for which they are used:

Data Type Example Primary Purpose
Identity Name, date of birth, IC number Identity verification & KYC
Contact Email, phone number Communication & support
Finance Bank account number, transaction history Deposit & withdrawal processing
Technical IP address, device type, browser Security & fraud prevention
Games Betting history, game preferences Personalize experience & compliance
Usage Pages visited, session duration, clicks Platform improvement

We do not collect any sensitive information such as biometric data, political views or religious beliefs unless specifically required by applicable law.

3

How We Use Your Data

Winbos uses collected data solely for legitimate and disclosed purposes. We do not use your data for any purpose unrelated to the provision of platform services without your explicit consent.

  • Account management: Securely create, verify, and manage your member account.
  • Transaction processing: Process deposits, withdrawals, and all financial transactions on the platform.
  • KYC verification: Meet legal requirements related to anti-money laundering and identity verification.
  • Platform security: Detect and prevent fraud, account misuse, and other unauthorized activity.
  • Service improvement: Analyze usage patterns to improve platform performance and user experience.
  • Service communication: Send important information related to your account, security, and platform updates.
  • Legal compliance: Fulfill legal obligations, regulations, and regulatory body requirements.

For marketing and promotional communications, we will only contact you if you have given your consent. You may withdraw this consent at any time through the notification settings in your account.

4

Data Sharing & Disclosure

Winbos does not sell, rent, or trade your personal data to any third party. However, under certain circumstances, we may need to share data with the following parties:

  • Payment providers: Information required to process transactions is shared with approved payment providers such as DuitNow, FPX, Touch 'n Go and GrabPay — only the data necessary to complete the transaction.
  • Game providers: Minimum data required to connect you to games is shared with third-party providers who have signed strict data protection agreements with Winbos.
  • Legal authorities: Winbos will comply with any court order or lawful request from law enforcement agencies, subject to proper legal procedures.
  • Independent auditor: Appointed auditors may access certain data for audit purposes, but are bound by strict confidentiality agreements.

All third parties that share data with us are bound by data protection agreements requiring them to use the data only for agreed purposes and to protect it to the same or higher standards as our own.

5

Data Security Measures

Winbos continuously invests in security infrastructure to ensure your data remains protected at all times. The following are the key security measures we have in place:

  • 256-bit SSL encryption for all communications between the platform and your device.
  • Two-factor authentication (2FA) available and encouraged for all accounts.
  • 24/7 security monitoring by systems that automatically detect and respond to suspicious activity.
  • Role-based access control ensuring staff can only access the data necessary for their role.
  • Regular data backups and disaster recovery testing to ensure service continuity.
  • Penetration testing by independent security experts conducted at least twice a year.

While we take all reasonable precautions, no system is 100% immune to cyber threats. We encourage you to take personal protective measures as well, such as using a strong password and enabling 2FA.

6

Cookies & Tracking Technologies

The winbos platform uses cookies and similar tracking technologies to enhance your user experience. Understanding how cookies work helps you make more informed decisions about your privacy.

  • Essential cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance cookies: Collect information about how you use the platform to help us make improvements. All data is aggregated and does not identify you individually.
  • Preference cookies: Store your settings and preferences such as language and display options for a more personalized experience.
  • Analytics cookies: Helps us understand overall platform usage patterns to improve design and features.

You can manage cookie settings through your internet browser. Disabling certain cookies may affect some platform features, but will not prevent you from using core Winbos services.

7

Data Retention & Deletion

Winbos retains your personal data only for as long as it is needed for the original purpose of collection or as required by applicable law.

  • Active account data: Retained for as long as your account is active or as long as needed to provide services to you.
  • Financial transaction data: Retained for at least 7 years after the last transaction in line with financial and tax legal requirements.
  • KYC data: Retained for 5 years after account closure in accordance with anti-money laundering legal requirements.
  • Security logs: Retained for 12 months for investigation and security threat detection purposes.
  • Marketing data: Deleted when you withdraw consent or request deletion.

Once the retention period expires, your data will be securely deleted or anonymised using procedures that ensure it cannot be recovered or re-linked to you.

8

Your Privacy Rights

As a Winbos member, you have the following rights regarding your personal data. We are committed to fulfilling these rights promptly and without hassle:

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Right of Access

Request a copy of the personal data we hold about you

✏️
Right to Rectification

Update or correct inaccurate or incomplete information

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Right to Erasure

Request deletion of your data subject to legal obligations

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Right to Restriction

Restrict the processing of your data under certain circumstances

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Right to Portability

Receive your data in a structured, machine-readable format

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Right to Object

Object to data processing for direct marketing purposes

To exercise any of the above rights, you may contact the Winbos support team via 24/7 live chat. We will process your request within 30 working days and keep you updated on its progress.

9

Changes to This Privacy Policy

Winbos reserves the right to update this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or new platform features. We are committed to keeping you informed of any changes.

When significant changes occur, we will send a notification to your registered email at least 14 days before the changes take effect. For minor changes that do not affect your fundamental rights, a notification will be displayed on the platform with an updated date at the top of this document.

Continued use of the winbos platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

10

Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how Winbos handles your personal data, our team is ready to assist through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon within the Winbos platform.
  • Support email: [email protected] — response within 24 working hours.
  • Telegram: Winbos official support channels available around the clock.

For complaints that cannot be resolved through standard support channels, you may contact our Data Protection Officer (DPO) directly at the same email address by including "Attention: Data Protection Officer" in your subject line.

This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions.

Related Documents

Policies & Other Guides Winbos

Join a Platform That Takes Your Privacy Seriously

Privacy Guaranteed, Fun Games

At Winbos, you play with peace of mind — your data is secure, your wins are guaranteed and support is always available when you need it. Over 500,000 members already trust us.

  • 256-bit SSL encryption for all data
  • No data sold to third parties
  • Full privacy control in your hands

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